pc88 Privacy Policy

Under pc88's privacy policy, we only collect information that is necessary to provide our services. We never ask for unnecessary or excessive data. Data collection falls into two main categories — information you provide directly and information collected automatically.

Directly Provided Information:

• Name, address, date of birth, and nationality (for KYC verification)
• Email address and phone number (for communication purposes)
• Copy of national ID or passport (for identity verification)
• Payment details such as Mobile Banking or Nagad number (for processing transactions)
• Profile Photo (optional)

Automatically Collected Information:

• IP Address and Device Type
• Browser Information & Operating System
• Time spent on site and pages visited
• Gaming Activity & Transaction History
• Login Time & Location Data

Pc88 uses collected data only for defined purposes, each with a distinct legal basis. We never use your data for unrelated purposes.

Pc88 will never contact you for marketing purposes without your consent. You can turn off marketing notifications at any time from your account settings. However, important service-related communications — such as transaction confirmations or security alerts — cannot be disabled.

Pc88 does not sell your data or share it with unrelated third parties. However, limited data sharing may be required in certain specific circumstances:

• Payment Provider: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information necessary to complete transactions.
• Game Provider: Third-party game providers may receive minimal data necessary to operate their games.
• Legal Authorities: Data may be shared with authorities under a court order or legal obligation.
• Fraud Prevention Organizations: We cooperate with regulatory authorities to prevent fraud and money laundering.
• Technology Partners: Cloud and security service providers required to operate our platform.

Pc88 has a separate agreement with each party it shares your information with, binding them to protect your data. They may only use the information received for the specific purposes outlined.

Pc88 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience. We use the following types of cookies:

• Essential Cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: Used to monitor site performance and detect errors. Collects anonymous data only.
• Functionality Cookies: Remembers your preferences such as language and theme. These are optional.
• Analytics Cookies: Usage patterns are analyzed to improve our services.

You can disable optional cookies at any time through your browser settings, though some features may become limited. pc88 does not use third-party tracking cookies.

Pc88 applies the highest technical and organizational measures to protect your data. Our security framework is detailed below:

• 256-bit SSL Encryption: All pages on the site are secured with HTTPS. Your information cannot be read during data transmission.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected at all times by enterprise-grade firewalls and DDoS mitigation systems.
• Regular Security Audits: Third-party security experts regularly audit our systems for vulnerabilities.
• Data Masking: Sensitive information is masked before being stored in the database.
• Staff Training: Only authorized personnel can access sensitive data, and all are bound by confidentiality agreements.

Under pc88's privacy policy, you have several important rights regarding your personal data. These rights are guaranteed in accordance with international data protection laws:

To exercise these rights, please contact our support team. Once your identity has been verified, your request will be fulfilled as quickly as possible, within a maximum of 30 days.

Pc88 does not retain your data longer than necessary. Separate retention periods are defined for different types of information:

• Account Information: For the duration the account is active, and 5 years after closure (for legal compliance).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure (in accordance with anti-money laundering laws).
• Gaming Activity Log: 3 years.
• Communication Records: 2 years.
• Analytics Data: Indefinitely after anonymization.

Once the retention period expires, data is permanently and automatically deleted from our systems. If a legal dispute or investigation is ongoing, relevant data may be retained until the matter is resolved.

Pc88 is strictly prohibited for users under the age of 18. In line with our privacy policy, we never knowingly collect personal data from minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• If we become aware that data from a minor has been collected, it will be deleted immediately.
• If you have any concerns, parents can contact us at [email protected].

Pc88 may update this privacy policy when necessary. We will always be transparent about any changes:

• A notice will be sent to your registered email at least 14 days before any significant changes take effect.
• The most recent changes can be identified by the "Last Updated" date at the top of the page.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account and withdraw your balance.

All previous versions of our privacy policy are kept on record. You may request an older version through our support team at any time.

For any questions or concerns about our Privacy Policy, please reach out to our Data Protection team. We're available 24/7, 7 days a week:

• Email: [email protected]
• Live Chat: Always available in the bottom-right corner of the site
• Response Time: Usually within 24 hours; up to 30 days for complex requests

For data protection complaints, you may also file a complaint with the relevant regulatory authority. However, we encourage you to contact us directly first so we can work toward a resolution together.